Refund policy

RETURN POLICY: Items that have been purchased at Ohio EDM Supplies Inc.’s list price and not discounted can only be returned within 60 days after Customer’s receipt and Customer shall be responsible for all freight and insurance charges to ship Goods back to Ohio EDM Supplies Inc. which shall be shipped FOB Ohio EDM Supplies Inc.’s USA facility. Only Goods that have not been used, altered or damaged following shipment to Customer in accordance with the terms hereof may be returned. All returned Goods must be shipped by Customer securely packed to reach Ohio EDM Supplies Inc. without damage. Product which is damaged in its return will remain the property of the customer, who will be responsible for filing the claim and liable for its cost. The original invoice will be considered
valid and will be paid by the customer within terms. Shipping costs are not included in Customer’s refund. Items cut to size, manufactured, specially ordered or not listed in our current catalog do not apply and returns will not be accepted. All product must be returned in the original unaltered packaging. Refunds will be in the form of a store credit.